For your security, please do not accept any opened or tampered packages. If you receive the wrong product, kindly request a return or replacement within 7 days. Your satisfaction is our top priority!

We understand that mistakes can happen, and we're happy to accommodate cancellations with ease. However, cancellations can only be processed before the order status changes to "Ready to Ship. " Once an order reaches this status, it means the items are prepared for dispatch, and cancellation may no longer be possible.
To ensure prompt service, once an order has been shipped, it is on its way to the designated destination. If you have any questions or need assistance, please contact our customer service team before the order reaches "Ready to Ship" status or is dispatched.
This policy is crafted to balance flexibility for customer adjustments with the efficient processing and swift shipping of orders. It aligns with industry standards, where cancellations can be accommodated within a specific timeframe, ensuring smooth operations. For any questions or assistance, we encourage customers to reach out to our dedicated customer support team promptly.

We strive to provide a seamless and satisfying shopping experience. You may initiate a return or request a replacement under the following circumstances:

1. Incorrect Product Received
If you receive a product that differs from what you ordered, we will gladly arrange for a return or replacement to ensure you receive the correct item.
2. Expired Product Received
In the unlikely event that you receive an expired product, we sincerely apologize. Please initiate a return, and we will promptly send a replacement.
3. Damaged or Tampered Product
If your order arrives damaged, shows signs of physical damage, or if the packaging appears tampered with, you may initiate a return. We are committed to delivering products in perfect condition and will promptly send a replacement.
4. Incomplete Order (Missing Items)
If your order is incomplete or any items are missing, we apologize for the oversight. Please initiate a return, and we will either send the missing items or issue a refund, as appropriate.

You have 7 days from the date of delivery to initiate a return request. We recommend initiating the process as soon as possible to ensure a smooth and timely resolution.

We understand that sometimes only certain items in your order may need to be returned. Our policy allows for the return of individual items, provided they are eligible and the return is initiated within 7 days of delivery.
Your satisfaction is important to us, and we aim to make the return process as simple and convenient as possible. For more details, please refer to our return guidelines or contact our customer support team for assistance.

To be eligible for a return, products must meet the following conditions:

1. Unopened and unused
2. In their original packaging
3. Inclusive of all original accessories and documentation

Please note that items returned in an opened or used condition are not eligible for a refund. To ensure a smooth return process, we kindly request that all products remain unused and in their original, sealed packaging.

Once we receive your returned product(s), our team will conduct a thorough inspection to verify the issue in accordance with your claim. Based on this evaluation, we will proceed with either a replacement or a refund. Please note that the availability of replacement stock may affect the resolution provided.

1. Cancelled Orders
Refunds for cancelled orders will be processed within 7 business days.
2. Returned Products
Refunds for returned items will be initiated after the product is received at our warehouse and successfully passes a quality check. The entire return and refund process — from pickup to final disbursement — typically takes up to 14 days. We appreciate your patience as we work to ensure a smooth and fair resolution.

Refunds will be issued via the original mode of payment used during the transaction. The method of refund may vary depending on the payment method selected at checkout (e.g., credit/debit card, UPI, wallet, or net banking).

For orders paid via bank account, credit card, debit card, UPI, or any other online payment method, the refund will be credited directly to the original payment source. Refunds for prepaid orders are typically processed within 7 business days from the date of approval.

If you selected Cash on Delivery as your payment method, we will require your bank
account details to process the refund. This is necessary to ensure a secure and timely transfer of funds.
We are committed to completing COD refunds promptly and within the specified timeframe.
If you have any questions or need assistance during the refund process, our dedicated customer service team is here to help.

• Secure Packaging

To ensure a safe return and avoid damage during transit, please package the item securely.

• Use the original packaging if available.
• If not, choose appropriate packaging materials that maintain the item’s condition and integrity.

Proper packaging helps us process your return more efficiently and ensures you receive your refund or replacement without delays.

To ensure a smooth and successful return or replacement process, we kindly request that you adhere to the following guidelines:

Please ensure that all accessories, manuals, and any additional items that were included with the product are returned. This helps expedite the verification process and supports a seamless return experience.

Unfortunately, we are unable to accept returns or replacements for products that have been opened, used, or altered in any way. To be eligible, items must remain in their original, unused condition.

Products must be returned in their original packaging, including mono cartons, labels, and all other components. Returns without complete original packaging cannot be processed.

Return or replacement requests must be initiated within 7 days of delivery. Requests submitted beyond this window will not be eligible for processing.

In the event of a damaged or missing item, it is essential to notify us within 2 days of delivery. Requests submitted after this period cannot be accommodated, and we appreciate your prompt attention to such issues.